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What is better in case of CRM systems, buying or building?
- Thread starter Greyscale
- Start date
Sensor
Member
Both strategies have their pros and cons, it really depends on a certain type of company you have and goals which you want to achieve with its help 
Building your own CRM system can be necessary if:
- avaliable software types can't combine effectively with your other programs
- you know that you'll need to upgrade your system in future and not for once, it's usually not possible for the ready systems
- you have really special needs for your company in case of which ready systems aren't enough effective (it also depends on your sphere, for example they're often used in IT and software development companies)
On the other hand, buying a ready system is a better choice if:
- you need just standard functions for your firm which are avaliable in all ready systems idapgroup.com/blog/crm-systems-buy-vs-build/
- don't have a special and skilled software team for creating your own
- technology isn't a competitive advantage for your company
- you have a limited budget and time
Building your own CRM system can be necessary if:
- avaliable software types can't combine effectively with your other programs
- you know that you'll need to upgrade your system in future and not for once, it's usually not possible for the ready systems
- you have really special needs for your company in case of which ready systems aren't enough effective (it also depends on your sphere, for example they're often used in IT and software development companies)
On the other hand, buying a ready system is a better choice if:
- you need just standard functions for your firm which are avaliable in all ready systems idapgroup.com/blog/crm-systems-buy-vs-build/
- don't have a special and skilled software team for creating your own
- technology isn't a competitive advantage for your company
- you have a limited budget and time
Always buy/rent canned software if at all possible.
If needed, it can sometimes be customized.
But be careful about that....upgrade compatibility issues, you know.
If needed, it can sometimes be customized.
But be careful about that....upgrade compatibility issues, you know.
MaxBPO
New Member
In my personal experience, it is better to contact a company that will create for you a unique and high-quality CRM system individually to your requirements. The best companies in this field are from Ukraine, one of them is Mobilunity-BPO, they also provide outsource technical support, which will always be in touch and solve all kinds of problems.