...said a Project Manager who reported to me. His point, if pithily communicated, was that a happy client was a happy client, regardless of how well we were meeting their needs, and an upset client was an upset client, regardless of how well we were meeting their needs.
'Hmmm...', I said, really wanting to tell him the project was a mess, despite the happy client.
'It's one of my closest held beliefs. There is no reality, ultimately. It's all just our perception.'
'Okay. Shut your eyes.'
He shut his eyes. I punched him hard in the arm. I figured it was a good way to suggest that reality was reality.
I dunno if it was an effective way to make my point, but it certainly made me feel better.
'Hmmm...', I said, really wanting to tell him the project was a mess, despite the happy client.
'It's one of my closest held beliefs. There is no reality, ultimately. It's all just our perception.'
'Okay. Shut your eyes.'
He shut his eyes. I punched him hard in the arm. I figured it was a good way to suggest that reality was reality.
I dunno if it was an effective way to make my point, but it certainly made me feel better.