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United Airlines strikes again

Discussion in 'Consumer Affairs' started by sun rise, Apr 10, 2017.

  1. Stevicus

    Stevicus Well-Known Member
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    You're probably right, although I have to admit that I never could understand what kind of system the airlines use for calculating their fares. And the fare itself may be deceptive if it doesn't include all the extra charges. Things that used to be complementary now come with a charge, such as snacks and soda. I'm surprised they haven't implemented pay toilets yet.

    Some people might pay a slightly higher fare if they see better service in return. That's the thing; someone might try a different airline and even be willing to pay a little more, only to find the same sub-standard service. So, the customers might think "Well, if I'm going to get lousy service anyway, might as well just pay the lowest fare."

    To be fair, though, I don't think customers expect that much, other than a seat on an airplane to their destination. It doesn't have to have a lot of extra frills, but at least a modicum of reasonable service should be expected. I might go into an expensive restaurant and expect top-level service, better than I might receive at a cheaper place like McDonald's. But even McDonald's personnel are reasonably friendly and try to provide decent service. Same for Walmart personnel; it's a cheap store, but they're still generally pretty nice. Just because a product or service is cheap doesn't really give its employees license to act like jerks towards their customers.
     
  2. columbus

    columbus Conservative Catholic from Hell

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    That's why you are "here"?
    Where is that?
    Tom
     
  3. savagewind

    savagewind Veteran Member
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    Air marshals are in place to thwart criminals. And when they do they do not assault them, they restrain them.
     
  4. savagewind

    savagewind Veteran Member
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    On the forum.
     
  5. columbus

    columbus Conservative Catholic from Hell

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    Whatever the airlines think most profitable. That's how they determine fares in a capitalist system.
    Back in the olden days, when I had to ride my dinosaur to school in the snow(uphill both ways), the airlines were heavily regulated. Fares, routes, times, everything was run by the government. Except for customer service, which was how they competed. There were TV ads with hot girls purring "Come! Fly with me....".

    That went away in favor of deregulation. Service took a nosedive into the fields, but cheap fares took off in the most literal way. So, now, if you get a cheap flight and the service includes being dragged off the plane you can thank capitalism and deregulation and the government.
    Who don't much care if you fly or not, or which provider you choose, as long as they can X-ray your ..... before you get inboard.
    Have a nice flight. I meant "day" .
    Tom
     
  6. Revoltingest

    Revoltingest Greased up & ready for action!
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    Someone said there is.
    But I'd be very surprised if the fed limited a voluntary airline payment to a customer.
    Under the law & their agreement with the airline, the latter is allowed to do this.
    That would be horribly inefficient.
    It would increase costs, & consequently fares.
    It would increase fossil fuel usage.
    Passengers need not worry if they gladly take payment for being bumped.
    Everyone wins.
     
  7. Revoltingest

    Revoltingest Greased up & ready for action!
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    There's an inherent problem with the limitation you mention, ie, hubs are expensive & limited.
    I don't see a way to directly address that.
     
  8. Revoltingest

    Revoltingest Greased up & ready for action!
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  9. Revoltingest

    Revoltingest Greased up & ready for action!
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  10. Stevicus

    Stevicus Well-Known Member
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  11. Revoltingest

    Revoltingest Greased up & ready for action!
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    Considering the number of employees per plane & the number of flights, the
    frequency of such bad behavior is rather low. But as an employer, it's hard
    to screen out the bad apples when hiring. I've had one serial killer, one violent
    cop, several thieves, & a few other malefactors working for me.
     
  12. Revoltingest

    Revoltingest Greased up & ready for action!
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  13. Revoltingest

    Revoltingest Greased up & ready for action!
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