In your opinion, what companies have the best customer service in their industry? List anything you'd like from best airline to best bank. What in particular distinguishes their service from their competitors?
We use credit unions exclusively for our banking needs because they are considerably more customer friendly. Not nearly the amount of silly fees either.
Delta Airlines and British Airways have the best service out of any I've used.
I'm drawing a blank for any more companies with excellent customer service.....I can think of waaaaay more that have terrible service though.
I've worked in nearly every kind of customer service industry there is besides selling clothes, and Customers always get the best service at Owner operated stores where the Owner is actively involved in the business... I'm sure this will shock noone.
I've never worked for a Corporation that was anything but apathetic towards it's customers once they had their money. Sonystyle stores being the possible exception.
The place I actually get the best customer service is my local Petco, haha! All the workers there know me as I routinely bring in members of my zoo, mostly my cockatoo and my German Shepherd service dog. Someone there always has a friendly conversation with me and helps me carry my purchases in the store and to the car.
its my company, and i do everything i can to make my customers happy---even four or five years after purchasing a computer, i still do upgrades at cost and complimentary cleanings.