Twitter is a private company providing a service. They are allowed to regulate that process to best provide that service. The same way a fancy restaurant can deny service if you are't wearing a jacket and tie. The dress code is part of the service they are selling. And it is part of the service other people are paying for. So the provider has a right to regulate that service to the liking of their customers.
The vast majority of Twitter users (costomers) do not want to put up with a few toxic extremists, and the company had the right to regulate the service it provides and charges them for, accordingly.
It's no different than my being asked to leave a restaurant because I'm not wearing a shirt or shoes. I am behaving antithetically to the service the restaurant provides, and is charging other customers for. If they let me in, they are in effect cheating their other customers.
That's why the Italian Parliament intends to pass a law that forbids Twitter and similar from censoring users they don't like.
That's the law: Twitter and similar are service providers and need to abide by the law of the countries they have branches in.
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