I am extremely thankful for our new shower that was fitted yesterday, 29 june
On 3rd of March a glass panel shattered in the old shower.
Then the escapade began.
Contacted insurance company
A week later they asked for a quote.
Our plumber provided a quote for a new shower and fitting.
Ten days later we received a letter saying "no,no,no, a quote to replace the glass only."
Got a glazier in to quote to replace the glass panel.
"Non,non,non, cannot be done.
Contacted insurance company
A week later they got back to us to say they would send an assessor.
A week later the assessor phoned to make an appointment... In a weeks time
He came and said, you need a new shower.
Three days later we received the ok from the insurance company accepting the original quote.
Two month gone before we ordered a new shower.
Shipped from Paris, should have arrived within 3 days. A week later the carrier called to say we needed to call the carrier to make an appointment for delivery.
Done, no carrier arrived. After several attempts to call the carrier they admitted the shower was missing. They would locate it and get is to us as soon as possible.
Found and promised for delivery the following day, 13th May.
No show, at 5pm the carrier called to say the box containing the glass parts was making a shattered glass sound and they were returning it to the manufacturer.
Waited 2 weeks for acceptance of the damage and a refund.
We ordered a new shower locally, not really what we wanted but it's getting desperate.
The shower arrived at the end of May wahoooo. Called the plumber to come and fit it.
Non,non,non, he had broken his thumb and on doctors orders could not work until the end of june.
Yesterday he fitted the shower but said we could not use it until today while the adhesive sets.
Luckily we have other showers ensuite in the kids rooms so we are not stinky but i am so looking forward to our own, new shower later today.