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Nationwide reports of 911 system outages along with massive outage of Microsoft 365

Stevicus

Veteran Member
Staff member
Premium Member
Nationwide Reports of Brief 911 System Outages, Cause Not Immediately Clear

  • City and county law enforcement agencies nationwide reported outages of their 911 systems just after 7 p.m. ET Monday
  • At the same time, Microsoft reported a massive outage of its 365 cloud services; it was not immediately clear if the two were linked
  • Many of the affected departments began to restore emergency phone services within an hour or so
Law enforcement agencies across the country reported brief outages of their 911 systems Monday night, and it was not immediately clear if there was a connection with a major Microsoft system outage.

Law enforcement agencies around the country, from Nevada to Pennsylvania and Arizona to Minnesota, tweeted that their 911 systems were down beginning sometime after 7 p.m. ET. Multiple reports indicated outages throughout Delaware and Ohio as well.

By 8:15 p.m., many of those departments reported that their services had come back online. Others were still recommending that people call local department numbers instead of the emergency line.

The NYPD said it was aware of the outages, and the possible link to the Microsoft situation, but said its own 911 systems were up and running.

On a status page for its cloud services, the software giant acknowledged a widespread systems issue and said "Any user may experience access problems for Microsoft 365 services." (The city government of Microsoft's own hometown of Redmond, Washington said municipal phones were down due to the company's outage.)

Some people at work were mentioning problems with Microsoft 365. But it's kind of weird that it coincides with 911 outages in multiple cities across the country. I wonder what caused it.
 

sun rise

The world is on fire
Premium Member
The early indications are that a bad software update caused the outage. Given how often Microsoft updates have crashed and bricked machines over the past few months, it's not surprising that their cloud offering has the same problem.
 

HonestJoe

Well-Known Member
Some people at work were mentioning problems with Microsoft 365. But it's kind of weird that it coincides with 911 outages in multiple cities across the country. I wonder what caused it.
If only there were some journalists actually working to find out rather than hacks just scanning Twitter and rewording (or simply copying) whatever they see there. :(
 

Tambourine

Well-Known Member
If only there were some journalists actually working to find out rather than hacks just scanning Twitter and rewording (or simply copying) whatever they see there. :(
Who would be paying those journalists, and where would those people get their money from?
 

Tambourine

Well-Known Member
The same people who are currently paying the hacks to copy-paste from Twitter.
Based on what I know of journalism, I'd say that you are unlikely to get quality research and proper reporting with that kind of money.
Most newspapers have had massive cutbacks over the last decades, and those have axed most editing and research departments.

I suspect hat at this point, there may not be more than a handful of media outlets in the Anglophone world who still afford themselves dedicated research staff.

Which is to a large part because from a business/profitmaking POV it does not matter a whole lot whether you present quality articles or copy-pasted clickbait (and in terms of ad revenues, the clickbait may actually edge out the quality articles).
 
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