The video makes an assumption that people always do what they WANT to do. There is no reason to believe that, because people do things they do not WANT to do all the time. For example, people go to work even though they do not WANT to. Going to work does not fall under the category 2. You are not forced to go to work. Even if your boss shows up at your door and puts a gun to your head and orders you to go, you still have a choice, get shot or go to work.
Did anyone ever see the move The Fugitive? Deputy Gerard corners the fugitive Richard Kimble at the edge of a cliff and tells Richard to put the gun down and get down on his knees and surrender. Kimble chooses not to do that and instead he jumps off the cliff into the rushing water in the dam below. Most everyone assumes Kimble is now dead because nobody could survive such a fall, but Gerard keeps looking for Kimble. As it turns out, Kimble did survive and he is still on the run.
But just for the sake of argument, let’s say that there are two WANTS, the first one and the second one. It is entirely possible that the first WANT is the one you wanted most but you went with the second WANT because you believed it was the moral thing to do. Going with a work example, your first WANT (what you really wanted to do most) was to sleep in and NOT go to work, but you decided instead to go to work because you have a family to feed so you needed the money.
The salient point is that if there are two WANTS, the first and the second, you made a choice between the first and the second WANT, and you used free will to make that choice.
The only time you can be forced to do something is if you are incarcerated or in a mental hospital where you are subject to complete control. Even the fugitive had a choice to be taken in by Gerard and be executed or jump off that cliff and risk probably dying anyhow. At that moment in time he made the choice with his free will to jump off the cliff.
The salient point is that there is a first WANT and a second WANT and you choose between the two WANTS. In other words, there was a thought process going on.
It is the thought process that determines what you choose to do, so if you change your thoughts, the next time the same circumstances arise you will act differently. But if your thought process remains the same you will probably always choose to do the same thing under the same circumstances.
It is not the circumstances that dictate how we will act; it is the thought process, because the thought process is what causes us to act. Of course under a different set of circumstances we will always act differently, but we might also act differently under the same set of circumstances if we change our thought process.
God allows people to do evil things because there would be no way to stop people from doing evil things unless God overrode their free will whereby they choose to do evil things. In that case God would take away human responsibly for choices and the repercussions for actions, which would make no sense at all because it would turn people into robots under God’s control.
God does not want a bunch of robots. God wants us to develop our own character. Humans develop their character by the choices they make and actions that result from those choices. That is essentially the reason God gave us free will. When we do good deeds we improve our character, but when we do evil deeds we destroy our character.